Body language is one of the most important and powerful types of communication in the history of the world. A wink conveys an air of mysticism and charm, a simple raised hand in front of your face tells everyone that you are not going to put up with what is happening anymore, and a leg popped behind you with your head tilted back is the international symbol for glee and whimsy.
How you present yourself physically at work can truly help (or hinder) your career. According to a study led by Amy J.C. Cuddy (@amyjccuddy), an associate professor of business administration at Harvard Business School, standing in a power pose for a few minutes before an interview can literally help you get the job. Watch Cuddy’s excellent TED Talk on power poses here. According to Cuddy, power posing also increases people’s tolerance for risk and pain, and their ability to think abstractly.
So what are some simple tricks you can do to make yourself a better negotiator, make a difficult task easier, and encourage more collaboration? We talked with Dr.Carol Kinsey Goman, the author of 12 books including The Silent Language of Leaders: How Body Language Can Help—or Hurt—How You Lead, about her best body language workplace tips.
1. To reach an agreement, send engagement signals
Goman said she has seen work groups reach agreements faster by showing engaged body language such as smiling, nodding, mirroring and gesturing. ”Interestingly, that positive result is the same whether the display was the product of an unconscious reaction or a strategic decision,” she said.
2. To make a difficult task seem easier, smile
This is basically faking it ’til you make it for your body. You are tricking yourself into thinking you are enjoying this very difficult task. Goman said, “No matter the task, when you grimace or frown while doing it, you are sending your brain the message, ‘This is really difficult. I should stop.’ The brain then responds by sending stress chemicals into your bloodstream. And this creates a vicious circle: the more stressed you are, the more difficult the task becomes.” But if you smile, you will start eventually thinking that this work is really not so bad.
3. To reduce resistance, hand out your business card
If you are standing in a room with your arms folded and looking down, no one will approach you. Sitting with your legs crossed gives off the same signal. However, if you literally open your body up when a person comes into the room either by giving them a card or getting them a cup of coffee, this will lessen the resistance.
4. To maximize your authority, curb your enthusiasm
Sometimes appearing over excited can make you look weak. Goman said, “In situations where you want to maximize your authority—minimize your movements. Take a deep breath, bring your gestures down to waist level, and pause before making a key point. When you appear calm and contained, you look more powerful.”
5. To defuse a tense situation, realign your body
If a person is arguing it most likely because they feel they aren’t being heard. One way to make that person feel better and show good leadership is to physically align yourself with that person either by standing or sitting next to them. Conversely, something that will make the argument worse is to square your body to the other person or to move in closer, said Goman.
6. To increase participation, look like you’re listening
If you really want to show people you are listening, put down your phone! Goman says you can show your focus by turning your head and torso to face them directly and by making eye contact. Leaning forward, nodding and tilting your head are other nonverbal way to show you’re engaged and paying attention.
7. To encourage collaboration, remove barriers
Literally remove any barriers. Goman says take away anything that blocks your view or forms a barrier between you and the rest of the team. “Even at a coffee break, be aware that you may create a barrier by holding your cup and saucer in a way that seems deliberately to block your body or distance you from others,” she said.
8. To connect instantly with someone, shake hands
A good handshake is the foundation of so much good business. Goman cited a study that found people are two times more likely to remember you if you shake hands with them. “Touch is the most primitive and powerful nonverbal cue. Touching someone on the arm, hand, or shoulder for as little as 1/40 of a second creates a human bond. In the workplace, physical touch and warmth are established through the handshaking tradition, and this tactile contact makes a lasting and positive impression,” she said.
9. To show agreement, mirror expressions and postures.
Goman says when clients or business colleagues unconsciously imitate your body language, it’s their way of nonverbally saying that they like or agree with you. “When you mirror other people with intent, it can be an important part of building rapport and nurturing feelings of mutuality,” she said.
10. To improve your speech, use your hands.
Though sometimes people say making too many movements with your hands connotes nervousness, but that is only if you aren’t doing it in the right way. “Since gesture is integrally linked to speech, gesturing as we talk can actually power up our thinking,” said Goman.